The Salesforce India CEO, Arundhati Bhattacharya believes that India is well positioned for the adoption of AI (artificial intelligence) agents.  This viewpoint is supported by the research of Deloitte which ranked India as the first country in generative AI technology adoption across the Asia Pacific region. In addition, a recent BCG study says that India dominates AI adoption in the world which says 26% of global organisations leverage AI, and 30% of Indian enterprises utilise this technology.

Bhattacharya said “India’s startup ecosystem, being the third largest in the world, is uniquely positioned to address challenges at a billion-plus scale. The progress we’re seeing with agentic AI is phenomenal, even though companies are just starting to dip their toes into it,”

Salesforce Ventures, a $1 billion investor in AI startups globally, believes India is poised for significant growth in agentic AI applications. “Companies here are proactive, but they’re taking time to align their business needs with the right data sources and compliance measures,” she remarked.

Bhattacharya said that a substantial number of Indian companies are currently participating in Agentforce 2.0 pilot programs.

“It’s been very good, the kind of reactions we have got. We are running pilots with a very large number of companies. The fact remains that it’s been very exciting” she said.

“Agentforce 2.0, introduced last September, provides a wide array of pre-built skills that significantly simplify the process of customising and deploying AI agents across Salesforce, Slack, Tableau, and partner applications available on AppExchange.

Bhattacharya said, “We are just three or four months out from there, and the progress is phenomenal. I am really enthused about it.”

Source:

https://analyticsindiamag.com/ai-news-updates/indian-startups-will-define-the-future-of-agentic-ai-says-salesforce-india-ceo/